We understand that sometimes life happens. If you experience a financial hardship, we encourage you to cancel your Credit Builder Account before you miss a payment or incur a late payment fee. 

If a loan payment is more than 15 days past due, you will be charged a late fee equivalent to 5% of the scheduled monthly installment amount. If a loan payment is more than 30 days past due, the payment will be reported as late on your credit report, and could negatively impact your credit score. 

If you cannot make your payment on time, please contact our Customer Success team as soon as possible to discuss your options.