Why was I denied?
If you were denied for a Self account, please check your email. You should have received an email with an adverse action attached, which states the specific reasons for your denial.
Please note - your denial was not due to your credit score or lack of credit history. Our bank partner uses ChexSystems, a database of past retail banking history, to determine your eligibility for a Credit Builder Account.
ChexSystems is a nationwide specialty consumer reporting agency under the Federal Fair Credit Reporting Act (FCRA). If you’d like to learn more about your ChexSystems report, please contact them directly.
If, while viewing your report, you discover errors, you have the right to dispute any inaccurate information contained in your ChexSystems report. Once these items are cleared from the ChexSystems report, you are welcome to re-apply for a Credit Builder Account.